Spa Etiquette
Arrival
We recommend you arrive 15-20 minutes prior to your scheduled appointment. This Allow us to tailor a unique treatment based on your needs.
Advance Booking
We highly recommend reserving in advance to ensure that your preferred time and treatment are available.
Cancellation
Please allow 3 hours’ notice of cancellation to avoid a 50% charge. Cancellation within 2 hours or no show will incur a 100% charge. A credit card number is required at the time of booking to confirm your treatment.
Clothing
We will provide you with a robe, slippers, and disposable underwear in your treatment room.
Ensuring Tranquility
Noise pollution adds to our everyday stress. Kindly turn off your mobile phone during visit to ensure tranquility and total relaxation.
Lose and Damage
We regret that we will not bear the responsibility for any loss or damage of personal articles. Please keep all valuables locked in the lockers provided. For hotel guests, please secure all valuables in your in-room safe. Bathrobes will be provided for your treatment.
Non-smoking
We offer a healthy, smoke-free environment for all guests.
Special Attention
Please advise us of any health conditions, allergies, or injuries which could affect your treatment when making your spa reservation.
Younger Guests
Guess less than 16 years of age will need to be accompanied by a parent; a guardian’s consent form must be signed.
